Terms & Conditions

Returns

Thanks for shopping at Atelius.
If you are not entirely satisfied with your purchase, we’re here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.  Your item must be in the original packaging and needs to have the receipt or proof of purchase.

The return should be sent to:
Atelius
Kungsgatan 6A
411 19 Gothenburg
Sweden

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned  item. We will immediately notify you on the status of your refund after inspecting the item.    If your return is approved, we will initiate a refund to your credit card (or original method of payment).  You will receive the credit within 1 week, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.

Contact Us

If you have any questions on how to return your item to us, contact us through info@atelius.com

Overall conditions

By ordering any of our products, you agree to be bound by these terms & conditions:
•All personal information you provide us with or that we obtain will be handled by Atelius as responsible for the personal information.
•Events outside Atelius’s control shall be considered force majeure.
•The price applicable is that set at the date on which you place your order.
•Shipping costs and payment fees are recognized before confirming the purchase.
•Card information is transmitted over secure SSL encryption and is not stored.
•Please note that local charges may occur.
•Atelius reserves the right to amend any information without prior notice.

Personal Information

All personal information you provide us with or that we obtain will be handled by Atelius as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Atelius and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Atelius to delete or correct the information held about you. By accepting the Atelius Conditions, you agree to the above.

Force Majeure

Events outside Atelius’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Atelius is released from Atelius’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain Atelius’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase.

All transfers conducted through Atelius are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Additional Information

Atelius reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Atelius has the right to cancel the order and refund any amount paid in the best way. Atelius shall also notify the customer of equivalent replacement products if available.

All enquiries: info@atelius.com